Terms and Conditions

1. Introduction and Acceptance

Welcome to Hannlive. By accessing our platform, including our website and the Hannlive app download services, you agree to be bound by these Terms and Conditions. This agreement governs your use of our online casino services in the Philippines.

These terms constitute a legally binding agreement between you and Hannlive. If you do not agree to any part of these terms, you must cease using the platform immediately. These terms are effective as of January 1, 2026.

2. Eligibility Requirements

• Users must possess the legal capacity to enter into a binding contract.
• Access is restricted to jurisdictions where online gambling is legal.
• Employees of Hannlive and their immediate families are prohibited from playing.

3. Account Registration and Security

To access our premium Hannlive slots and live tables, you must complete the Hannlive register process. You agree to provide accurate, current, and complete information.

Account Verification (KYC)

We reserve the right to request proof of identity and address to prevent fraud. Failure to provide valid documentation may lead to account suspension.

One Account Policy

Each user is permitted only one account. Duplicate accounts will be closed, and any winnings associated with them may be voided. You are responsible for maintaining the confidentiality of your Hannlive login credentials.

4. Deposits and Withdrawals

Hannlive provides secure payment methods tailored for the Philippines market. All financial transactions are processed with high-level encryption.

• Limits: Minimum and maximum limits apply to both deposits and withdrawals as stated in the cashier section.
• Processing: While deposits are usually instant, withdrawal processing times vary by method.
• Verification: Withdrawals are subject to security audits and must be returned to the original source of funds where possible.

5. Bonuses and Promotions

All promotions at Hannlive are subject to specific terms. General bonus terms include:

• Wagering Requirements: Most bonuses require a specific rollover amount before funds can be withdrawn.
• Expiration: Bonuses typically expire within 30 days unless otherwise stated.
• Abuse: We reserve the right to revoke bonuses if we detect patterns of bonus abuse or strategic play that circumvents the spirit of the promotion.

6. Gaming Rules and Fair Play

Hannlive is committed to providing a fair gaming environment. Our Hannlive online casino uses certified Random Number Generators (RNG) to ensure unbiased outcomes.

Game-specific rules can be found within the "Information" or "Help" section of each individual game, especially for our various Hannlive slots and live dealer offerings.

7. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination and potential legal action:

• Collusion with other players or use of external software (bots).
• Exploiting technical errors or "bugs" for personal gain.
• Money laundering or using the platform for any illegal financial activity.
• Providing false registration data.

8. Responsible Gambling

Hannlive promotes responsible gaming. We provide tools to help you manage your play:

• Deposit limits and loss limits.
• Self-exclusion and "cooling-off" periods.
• Links to professional support organizations in the Philippines.

9. Governing Law and Liability

These terms are governed by the laws of the Republic of the Philippines. Hannlive shall not be liable for any technical malfunctions, system failures, or force majeure events that disrupt the service.

Our maximum liability is limited to the amount of the specific bet that gave rise to the liability.

10. Contact and Support

If you have questions regarding these terms or your Hannlive login, please contact our 24/7 customer support team via the following channels:

• Live Chat: Available on the website and Hannlive app.
• Email: [email protected]
• Response Time: We aim to respond to all inquiries within 24 hours.